The requirement of good communication is a given in any workplace. In a managerial position, this is essential for the overall success of a team and, in turn, your business. In 2021, an estimated 86% of employees and executives cited the lack of effective collaboration and communication as the main causes of workplace failures. The importance of effective communication is often overlooked and can leave employees feeling undervalued in their roles.

This blog will guide you on how healthy communications in your business can increase long-term profits and growth — in addition to the importance of communications skills for managers within the workplace.



What Does Communication Mean in the Workplace?

To fully excel in a managerial role, candidates must master the art of communication, especially when working in a team. Communicating effectively means listening to the team, giving them a voice and respecting their viewpoints. 

For managers, building on communication skills is a must. As the leader of a team, they must be able to handle difficult conversations with fellow employees and confidently ask the questions that need answering. 

By building strong relationships with their team, a manager who communicates effectively can encourage a collaborative ethos. This makes employees feel valued, but it also means everyone is clear on what’s required of them, increasing everyday productivity. 

When providing this open and collaborative work environment, team members can brainstorm and share innovative ideas, helping the business grow in revenue and size.


Communication Is the Key to Success 

By developing a manager that has taken the initiative to develop these all-important communication skills; you can provide a workplace employees will want to progress in. Here are some additional benefits:

Clear purpose and collaboration: Providing support through regular team meetings, one-to-one catch-ups and daily updates can guide a team in the right direction and workflow. By communicating effectively, the team has a clear sense of purpose in their work, increasing idea generation.

High productivity levels: With a strong sense of direction, employees will complete tasks quicker and more efficiently. Communicating clearly and regularly with the team will prevent confusion and inaccuracies.

Strong staff morale and retention: Helpfulness is vital for good communication. Increasing staff morale and retention rates are essential to a company’s long-term success and having happy employees can lead to happier results. A good manager can also help identify and resolve areas of conflict within their team, encouraging them to be their best.

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Avoiding Bad Communication

Communication skills can be the difference between a good or bad manager. A good manager will have taken the time to understand the importance of strong communication in the workplace and why this is important for a business’ overall growth. 

Bad communication can lead to employee dissatisfaction and low retention rates. This can harm a business’ reputation to other prospective employees. 

Most importantly, it can harm production workflows and result in inconsistency throughout the team. Not investing in your team's growth and development can lead to your employees working with a lack of confidence and motivation.


Developing MANAGERIAL Communication Skills

Anybody can learn communication skills, but no one is inherently perfect at managing a team on day one. By developing these skills through the right training and e-learning courses, managers can improve how they interact with their teams. 

It’s important to encourage budding managers to take proactive steps to improve their communication skills to build up better relationships with their team. This can be as simple as learning their strengths and weaknesses, their employees' interests, their goals within the company and what style of communication they work best with. 

We believe communication is at the heart of any business. From time to productivity and overall costs, effective management relies on a strong team relationship. We run a range of courses to build up these communication skills for managers. 

Find out how your business can grow from better communication today by downloading our ‘Leadership and Management’ brochure.

Leadership and management

Oliver Simpson

Written by Oliver Simpson