Effective from 21/05/2018
1) Visit our website
2) Use or register for services or products we provide
Your personal information:
The personal information that you may provide when you use our website or do business with us:
Contact information - email address, postal assess, telephone number
Date of Birth
National Insurance Number
Job Title, Job Seniority
Gender, Ethnicity, Nationality
Sensitive Personal Data
We will only process personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation where we have your explicit consent to do so, and only when the processing of this data will allow us to take the necessary steps to allow us to provide a service to you that would not be possible otherwise. This data will only be kept as long as it is required for this purpose, or until such time that you notify us that you no longer consent to its processing.
The Data Controller is:
J G W Training Limited t/a Ascento Learning & Development
2 Dronfield Court
What information do we collect about you, how and the use of this website
You have full control over the data that we hold about you.If you do not wish to consent to us using your data for marketing purposes you can withhold your consent at the point at which you provide your details. You can change your preferences at any point in time by clicking the link included within all marketing communications.
The information you provide us on the website will be used for administration purposes and any other purposes will be made clear to you in the individual data entry forms, terms and conditions and web site pages.
The third party companies we engage with in relation to processing your data have been thoroughly checked and have been deemed to be reputable by ourselves. The data we collect with these third parties will be used for but not limited to the following reasons:
Sales & Marketing Research
Website User Experience
Tracking user pathways through the site
Analysis of marketing campaigns
If you do business with us we may need to collect additional personal information from you in order to process and secure funding and / or satisfy the requirements of the government funding regulations.
It is your right whether to chose to accept cookie or not and set your own cookie preferences. You can modify your internet browser to disallow cookies and delete cookies that have already been placed. By disabling cookies you may loose some functionality of this website.
Further information about cookies
We have taken the necessary precautions to ensure that your data is secure and protected at all times, access to your data by employees of the business is limited and access is only given to those who have a business case for it. Our servers are secure and the information you provide to us on our website is encrypted. However we can never guarantee the security of the internet and whilst we strive to protect your personal information, we can not guarantee the security of any data you transmit to us, and this is done entirely at your own risk.
We have measures in place to identify any data security breach, and will notify you line with our legal requirements if we are required to do so.
How long we hold your data for
The length of time we hold your data for depends on individual circumstances, the different time spans are outlined below. In the majority of these instances you have the right to request the deletion of your records at any point in time. You can also manage your communication preferences as and when you wish.
Information held by us when you have contracted with us and engaged in a service - 7 Years
Information held by us in relation to a service enquiry - 2 years
Information held by us when you have requested to receive future communications - Indefinite (you can update your communication preferences at any point in time, and have the right to withdraw consent)
Disclosure of your data
When we contract with you for the provision of a service we have a contractual requirement to share your personal information with some of third party agencies below.
Skills Funding Agency - Cheylesmore House, 5 Quinton Road, Coventry, CV1 2WT - For the purposes of funding in relation to a training programme and contractual obligation
Training Strategies Limited - 22 Oriel Road, Bootle, L20 7AD - For the purposes of registration for training programme
British Computer Society - First Floor, Block D, North Star House, north Star Avenue, Swindon, SN2 1FA. - For the purposes of registration for training programme
Chartered Management Institute - Management House, Nottingham Road, Corby, NN17 1TT - For the purposes of registration for training programme
Transferring your data outside of the European Union
The data that we hold about you may be transferred to or held in countries that are outside of the European Economic Area. These countries may not have legislation or protections in place in respect of securing your data in line with this policy. We will endeavour to ensure that the necessary protections are in place to protect and secure the integrity of your data. Organisations that we currently contract with who are outside of the EEA and hold or store your data are as follows:
1) HubSpot - 25 First street, 2nd Floor Cambridge, MA 02141 - Marketing, Email Campaigns, CRM
We have assurances from HubSpot that the data they hold and process is done in line with the GDPR legislation. for further information please visit www.hubspot.com
- The right to be informed - You have a right to be informed about how we use your personal data
- The right of access - You have right to access the personal information we hold about you
- The right to rectification - You have the right to require us to address and correct any mistakes in the information we hold about you.
- The right to erasure - You have the right to request us to delete all personal information we hold about you in certain situations.
- The right to restrict processing - You have the right to restrict ourselves from processing your data in certain circumstances
- The right to data portability - You have the right to request and receive the information we hold about you in a structured, commonly used and machine readable format and the right to transmit that data to another controller without delay in certain situations.
- The right to object Rights in relation to automated decision making and profiling. - You have a right to access information about the reasoning behind any decisions taken by automated means.
The content contained within this website is for information purposes only, links to external websites found within are not recommendations or endorsements from J G W Training Limited and by clicking on these links you do so at your own risk.
To request a copy of your personal information
You have a right to request a copy of the personal data that we hold about you, this request can be made in writing or verbally and we have 1 month to respond to you.
Ascento Learning & Development
2 Dronfield Court
The privacy and security of your data is a priority for us. Should you have cause for complaint we would hope to be able to resolve this for you. In the first instance you should contact the Data Protection officer who will aim to resolve any issue you have:
Data Protection Officer
2 Dronfield Court
if this does not satisfactorily resolve your issue or complaint you can then write to the
Information Commissioners Office
TEL (0303) 123 1113
Changes to this policy
We reserve the right to make make changes to and amend this policy at any time. if changes are made we will communicate this to all users, and the latest version of this policy will be on the website.